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O F F E R S
2 Backing Tracks by Shakira
Hips Don't Lie &
Whenever Wherever
FOR ONLY
£4.49
Categories ...
SingSongs : Trouble Shooting
I've forgotten my password.
Click on 'Your Account'. Click on the 'trouble logging in' link. Type in your email address. We will forward your password to you.
I have a query about my payment.
Please contact us supplying your name, address and order reference and details of your query. We will contact you within 1 business working day.
The screen has frozen - has my order gone through?
In the checkout process do not refresh your screen.
Close all windows down.
If you think you're purchase has completed - please check your email for download instructions. If you don't receive a confirmation email please try to shop again.
I don't know if my computer is compatible.
You will need the following hardware/software:
A sound card and applicable driver
Some speakers or headphones connected to your PC
Windows 98, ME, 2000 or XP
Macintosh 10.1 or above.
Windows IE 5.0 or higher
Macintosh IE 5.1 or higher
Backing tracks Player eg Windows Media Player or Itunes
I can't find the tracks I've downloaded.
You can access all of the tracks you've downloaded on your PC or Mac by for example, searching through the Media Library inside your Windows Media Player or Library within Itunes and click on the track you are looking for. Windows Media Player or Itunes or any of the most common backing tracks programs can also search your PC for backing tracks files.
I'm having trouble downloading tracks.
We recommend using a broadband connection to download your backing tracks.
If you do experience difficulties, please contact us within 48 hours - you'll need the Order number and your own details.
I can't play my downloaded backing tracks.
Our tracks are produced in MP3 format for maximum compatibility.
Please check:-
Volume control.
Your soundcard is working.
Your preferred backing tracks program is working.
If you continue to experience difficulties please contact us.
How do I contact you if I have a question not answered in the faq's?
Our full contact details can be found here.